“Employment quality and service quality go hand in hand”, says CESI secretary general Helmut Müllers. CESI strongly criticizes the Commission’s plan to further deregulate airport ground services. It has been announced that a new legislative package with directives on slots, air security and ground services is to be published by December 1st. “The first steps taken back in the 1990s have shown poor results on the well functioning of airport services”, explains Müllers referring to the ground service liberalization directive of 1996.