Brussels, September 4, 2023 — The FIA European Bureau (EB) today unveiled a comprehensive study aimed at assessing the clarity, consistency, and transparency of information provided to consumers regarding electric vehicles (EVs) and chargepoint usage.
The study rigorously examines user manuals of six leading EV models and analyzes the websites of nine major chargepoint operators (CPOs). The findings indicate notable inconsistencies in consumer information across both sectors, highlighting the need for improvements.